---
id: sm-startup-metrics-framework
name: "startup-metrics-framework"
url: https://skills.yangsir.net/skill/sm-startup-metrics-framework
author: wshobson
domain: ai-agent-orchestration-collaboration
tags: ["startup-metrics", "product-analytics", "kpis", "growth-hacking", "business-intelligence"]
install_count: 6800
rating: 4.50 (20 reviews)
github: https://github.com/wshobson/agents
---

# startup-metrics-framework

> 掌握初创公司关键指标体系的构建与分析，通过智能自动化和多智能体编排优化产品策略和增长。

**Stats**: 6,800 installs · 4.5/5 (20 reviews)

## Before / After 对比

### 创业公司指标分析对比

| Metric | Before | After | Change |
|---|---|---|---|
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |

## Readme

# startup-metrics-framework

# Startup Metrics Framework

Comprehensive guide to tracking, calculating, and optimizing key performance metrics for different startup business models from seed through Series A.

## Overview

Track the right metrics at the right stage. Focus on unit economics, growth efficiency, and cash management metrics that matter for fundraising and operational excellence.

## Universal Startup Metrics

### Revenue Metrics

**MRR (Monthly Recurring Revenue)**

```
MRR = Σ (Active Subscriptions × Monthly Price)

```

**ARR (Annual Recurring Revenue)**

```
ARR = MRR × 12

```

**Growth Rate**

```
MoM Growth = (This Month MRR - Last Month MRR) / Last Month MRR
YoY Growth = (This Year ARR - Last Year ARR) / Last Year ARR

```

**Target Benchmarks:**

- Seed stage: 15-20% MoM growth

- Series A: 10-15% MoM growth, 3-5x YoY

- Series B+: 100%+ YoY (Rule of 40)

### Unit Economics

**CAC (Customer Acquisition Cost)**

```
CAC = Total S&M Spend / New Customers Acquired

```

Include: Sales salaries, marketing spend, tools, overhead

**LTV (Lifetime Value)**

```
LTV = ARPU × Gross Margin% × (1 / Churn Rate)

```

Simplified:

```
LTV = ARPU × Average Customer Lifetime × Gross Margin%

```

**LTV:CAC Ratio**

```
LTV:CAC = LTV / CAC

```

**Benchmarks:**

- LTV:CAC > 3.0 = Healthy

- LTV:CAC 1.0-3.0 = Needs improvement

- LTV:CAC < 1.0 = Unsustainable

**CAC Payback Period**

```
CAC Payback = CAC / (ARPU × Gross Margin%)

```

**Benchmarks:**

- < 12 months = Excellent

- 12-18 months = Good

- 

24 months = Concerning

### Cash Efficiency Metrics

**Burn Rate**

```
Monthly Burn = Monthly Revenue - Monthly Expenses

```

Negative burn = losing money (typical early-stage)

**Runway**

```
Runway (months) = Cash Balance / Monthly Burn Rate

```

**Target:** Always maintain 12-18 months runway

**Burn Multiple**

```
Burn Multiple = Net Burn / Net New ARR

```

**Benchmarks:**

- < 1.0 = Exceptional efficiency

- 1.0-1.5 = Good

- 1.5-2.0 = Acceptable

- 

2.0 = Inefficient

Lower is better (spending less to generate ARR)

## SaaS Metrics

### Revenue Composition

**New MRR**
New customers × ARPU

**Expansion MRR**
Upsells and cross-sells from existing customers

**Contraction MRR**
Downgrades from existing customers

**Churned MRR**
Lost customers

**Net New MRR Formula:**

```
Net New MRR = New MRR + Expansion MRR - Contraction MRR - Churned MRR

```

### Retention Metrics

**Logo Retention**

```
Logo Retention = (Customers End - New Customers) / Customers Start

```

**Dollar Retention (NDR - Net Dollar Retention)**

```
NDR = (ARR Start + Expansion - Contraction - Churn) / ARR Start

```

**Benchmarks:**

- NDR > 120% = Best-in-class

- NDR 100-120% = Good

- NDR < 100% = Needs work

**Gross Retention**

```
Gross Retention = (ARR Start - Churn - Contraction) / ARR Start

```

**Benchmarks:**

- 

90% = Excellent

- 85-90% = Good

- < 85% = Concerning

### SaaS-Specific Metrics

**Magic Number**

```
Magic Number = Net New ARR (quarter) / S&M Spend (prior quarter)

```

**Benchmarks:**

- 

0.75 = Efficient, ready to scale

- 0.5-0.75 = Moderate efficiency

- < 0.5 = Inefficient, don't scale yet

**Rule of 40**

```
Rule of 40 = Revenue Growth Rate% + Profit Margin%

```

**Benchmarks:**

- 

40% = Excellent

- 20-40% = Acceptable

- < 20% = Needs improvement

**Example:**
50% growth + (10%) margin = 40% ✓

**Quick Ratio**

```
Quick Ratio = (New MRR + Expansion MRR) / (Churned MRR + Contraction MRR)

```

**Benchmarks:**

- 

4.0 = Healthy growth

- 2.0-4.0 = Moderate

- < 2.0 = Churn problem

## Marketplace Metrics

### GMV (Gross Merchandise Value)

**Total Transaction Volume:**

```
GMV = Σ (Transaction Value)

```

**Growth Rate:**

```
GMV Growth Rate = (Current Period GMV - Prior Period GMV) / Prior Period GMV

```

**Target:** 20%+ MoM early-stage

### Take Rate

```
Take Rate = Net Revenue / GMV

```

**Typical Ranges:**

- Payment processors: 2-3%

- E-commerce marketplaces: 10-20%

- Service marketplaces: 15-25%

- High-value B2B: 5-15%

### Marketplace Liquidity

**Time to Transaction**
How long from listing to sale/match?

**Fill Rate**
% of requests that result in transaction

**Repeat Rate**
% of users who transact multiple times

**Benchmarks:**

- Fill rate > 80% = Strong liquidity

- Repeat rate > 60% = Strong retention

### Marketplace Balance

**Supply/Demand Ratio:**
Track relative growth of supply and demand sides.

**Warning Signs:**

- Too much supply: Low fill rates, frustrated suppliers

- Too much demand: Long wait times, frustrated customers

**Goal:** Balanced growth (1:1 ratio ideal, but varies by model)

## Consumer/Mobile Metrics

### Engagement Metrics

**DAU (Daily Active Users)**
Unique users active each day

**MAU (Monthly Active Users)**
Unique users active each month

**DAU/MAU Ratio**

```
DAU/MAU = DAU / MAU

```

**Benchmarks:**

- 

50% = Exceptional (daily habit)

- 20-50% = Good

- < 20% = Weak engagement

**Session Frequency**
Average sessions per user per day/week

**Session Duration**
Average time spent per session

### Retention Curves

**Day 1 Retention:** % users who return next day
**Day 7 Retention:** % users active 7 days after signup
**Day 30 Retention:** % users active 30 days after signup

**Benchmarks (Day 30):**

- 

40% = Excellent

- 25-40% = Good

- < 25% = Weak

**Retention Curve Shape:**

- Flattening curve = good (users becoming habitual)

- Steep decline = poor product-market fit

### Viral Coefficient (K-Factor)

```
K-Factor = Invites per User × Invite Conversion Rate

```

**Example:**
10 invites/user × 20% conversion = 2.0 K-factor

**Benchmarks:**

- K > 1.0 = Viral growth

- K = 0.5-1.0 = Strong referrals

- K < 0.5 = Weak virality

## B2B Metrics

### Sales Efficiency

**Win Rate**

```
Win Rate = Deals Won / Total Opportunities

```

**Target:** 20-30% for new sales team, 30-40% mature

**Sales Cycle Length**
Average days from opportunity to close

**Shorter is better:**

- SMB: 30-60 days

- Mid-market: 60-120 days

- Enterprise: 120-270 days

**Average Contract Value (ACV)**

```
ACV = Total Contract Value / Contract Length (years)

```

### Pipeline Metrics

**Pipeline Coverage**

```
Pipeline Coverage = Total Pipeline Value / Quota

```

**Target:** 3-5x coverage (3-5x pipeline needed to hit quota)

**Conversion Rates by Stage:**

- Lead → Opportunity: 10-20%

- Opportunity → Demo: 50-70%

- Demo → Proposal: 30-50%

- Proposal → Close: 20-40%

## Metrics by Stage

### Pre-Seed (Product-Market Fit)

**Focus Metrics:**

- Active users growth

- User retention (Day 7, Day 30)

- Core engagement (sessions, features used)

- Qualitative feedback (NPS, interviews)

**Don't worry about:**

- Revenue (may be zero)

- CAC (not optimizing yet)

- Unit economics

### Seed ($500K-$2M ARR)

**Focus Metrics:**

- MRR growth rate (15-20% MoM)

- CAC and LTV (establish baseline)

- Gross retention (> 85%)

- Core product engagement

**Start tracking:**

- Sales efficiency

- Burn rate and runway

### Series A ($2M-$10M ARR)

**Focus Metrics:**

- ARR growth (3-5x YoY)

- Unit economics (LTV:CAC > 3, payback < 18 months)

- Net dollar retention (> 100%)

- Burn multiple (< 2.0)

- Magic number (> 0.5)

**Mature tracking:**

- Rule of 40

- Sales efficiency

- Pipeline coverage

## Metric Tracking Best Practices

### Data Infrastructure

**Requirements:**

- Single source of truth (analytics platform)

- Real-time or daily updates

- Automated calculations

- Historical tracking

**Tools:**

- Mixpanel, Amplitude (product analytics)

- ChartMogul, Baremetrics (SaaS metrics)

- Looker, Tableau (BI dashboards)

### Reporting Cadence

**Daily:**

- MRR, active users

- Sign-ups, conversions

**Weekly:**

- Growth rates

- Retention cohorts

- Sales pipeline

**Monthly:**

- Full metric suite

- Board reporting

- Investor updates

**Quarterly:**

- Trend analysis

- Benchmarking

- Strategy review

### Common Mistakes

**Mistake 1: Vanity Metrics**
Don't focus on:

- Total users (without retention)

- Page views (without engagement)

- Downloads (without activation)

Focus on actionable metrics tied to value.

**Mistake 2: Too Many Metrics**
Track 5-7 core metrics intensely, not 50 loosely.

**Mistake 3: Ignoring Unit Economics**
CAC and LTV are critical even at seed stage.

**Mistake 4: Not Segmenting**
Break down metrics by customer segment, channel, cohort.

**Mistake 5: Gaming Metrics**
Optimize for real business outcomes, not dashboard numbers.

## Investor Metrics

### What VCs Want to See

**Seed Round:**

- MRR growth rate

- User retention

- Early unit economics

- Product engagement

**Series A:**

- ARR and growth rate

- CAC payback < 18 months

- LTV:CAC > 3.0

- Net dollar retention > 100%

- Burn multiple < 2.0

**Series B+:**

- Rule of 40 > 40%

- Efficient growth (magic number)

- Path to profitability

- Market leadership metrics

### Metric Presentation

**Dashboard Format:**

```
Current MRR: $250K (↑ 18% MoM)
ARR: $3.0M (↑ 280% YoY)
CAC: $1,200 | LTV: $4,800 | LTV:CAC = 4.0x
NDR: 112% | Logo Retention: 92%
Burn: $180K/mo | Runway: 18 months

```

**Include:**

- Current value

- Growth rate or trend

- Context (target, benchmark)

## Quick Start

To implement startup metrics framework:

- **Identify business model** - SaaS, marketplace, consumer, B2B

- **Choose 5-7 core metrics** - Based on stage and model

- **Establish tracking** - Set up analytics and dashboards

- **Calculate unit economics** - CAC, LTV, payback

- **Set targets** - Use benchmarks for goals

- **Review regularly** - Weekly for core metrics

- **Share with team** - Align on goals and progress

- **Update investors** - Monthly/quarterly reporting

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---
*Source: https://skills.yangsir.net/skill/sm-startup-metrics-framework*
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